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Deploy your mvp in minutes, not days. WT offers you a a wide selection swapable sections for your landing page.

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Medium length display headline.

Deploy your mvp in minutes, not days. WT offers you a a wide selection swapable sections for your landing page.

Medium length display headline.

Deploy your mvp in minutes, not days. WT offers you a a wide selection swapable sections for your landing page.

hero

FAQ

Here are some of the frequently asked questions

What types of issues can I report through the ticketing system?

Our comprehensive app addresses campus infrastructure seamlessly, encompassing carpentry, plumbing, electrical, and logistical concerns. Streamline requests, track progress, and optimize operations with our integrated system designed for efficient issue resolution and facility management within the college environment.

What information should I include when submitting a ticket?

When submitting issues, provide detailed information including problem type, room, building, and floor numbers. Enhance clarity by attaching images related to the issue. This ensures prompt and accurate resolution from our maintenance team.

Can I cancel or modify a maintenance request once it's submitted?

Once a maintenance request is submitted, it cannot be modified or canceled to maintain efficiency and streamline our response process. Please review all details carefully before submission, and if needed, contact our support team for further assistance. We appreciate your understanding in optimizing our service workflow.

How long does it typically take to resolve a maintenance request?

The resolution time for maintenance requests varies based on factors such as problem complexity, staff availability, and workload. While we strive for efficiency, please allow up to 10 days for completion. Urgent matters receive immediate attention. We urge your patience as we prioritize thorough and effective solutions.

How can I track the status of my maintenance request?

To track your maintenance request, please visit the website's profile section. All updates and information regarding your ticket status will be promptly communicated there. Stay informed effortlessly for a seamless experience in monitoring your request progress.

Are there any charges associated with maintenance services?

Charges for maintenance depend on the issue. Intentional damage incurs a penalty; however, no charges apply for naturally occurring problems. Logistics requirements are provided free of cost. We stress responsible facility use for a well-maintained campus. Thank you for your cooperation.